Policies & FAQs
Can I reschedule or cancel?
Please give at least 24 hours’ notice to reschedule or cancel a session. Late cancellations may not be refundable.
Are session payments refundable?
Service payments are generally non-refundable once a session has taken place. Contact Sunny to discuss exceptional circumstances.
Are these services medical treatment?
Spiritual and wellbeing sessions support personal reflection; they are not medical care, diagnosis, or a replacement for professional treatment.
How is my personal information used?
Your personal information is treated with care and used to manage bookings and provide services. It is not sold.
How do product returns work?
For a product return or order concern, contact Sunny with your order details. Return eligibility may depend on the item and its condition.